CitizenCharter.
The COE Citizen Charter defines service standards, processing timelines and grievance redressal for all examination-related services at MLRIT.
What you can expect from us.
The Citizen Charter commits the Controller of Examinations office to delivering services within defined timelines. It also outlines the grievance redressal procedure for unresolved complaints.
Grade Card Issuance
Official grade cards issued after each semester result is published.
Duplicate Grade Card
Issued on submission of completed form and prescribed fee.
Provisional Certificate
Issued to graduating students on clearance of dues and library NOC.
Transcript
Official sealed transcript for employment or higher education.
Name Correction
Correction applied across all official records on submission of supporting documents.
Re-evaluation
Applications accepted within the notified window after result declaration. Revised result published within 30 days.
Student Verification
Authentication of degree and grade card credentials for external agencies.
Migration Certificate
Issued on submission of completed form and clearance of dues.
Grievance Redressal
If a service is not delivered within the committed timeline, students may escalate by writing to coe@mlrinstitutions.ac.in with their application reference. The COE office will acknowledge within 2 working days and resolve within 10 working days of acknowledgement.
Contact COE Office →